Startek Celebrates 20th Anniversary
StarTek Lynchburg, VA impacts the local economy with its presence

DENVER -- (September, 2007) - Formed 20 years ago as a small product packaging and fulfillment company in Greeley, Colorado, StarTek, Inc. (NYSE: SRT) answered the call of the growing customer care industry to build its business. Today, with over 7,500 employees and 19 operational facilities handling over 50 million calls annually, StarTek's presence is felt throughout United States and Canada.

Since StarTek opened its doors in Lynchburg, VA in 2004, it has:

  • injected more that $9 million into the Lynchburg community annually with its payroll.
  • contributed $28,535 (2006) and $38,979 in 2007 to date to the region's non-profit organizations
  • volunteered 2894 hours of community service this year for functions and activities including Blue Ridge Area Food Bank, Relay for Life, United Way and Friday Cheers.

The provider of business process outsourcing and optimization (BPO) services for outsourced customer interactions has undergone several changes as it celebrates its 20th anniversary in 2007. According to StarTek's new CEO, Larry Jones, while many things in the customer care industry have changed, the fundamentals of hiring good people to provide great service have remained the same.

"Many things have come full circle in the last 20 years," said Larry Jones, president and CEO of StarTek. "From delivering consistent service to extending the clients' brand and culture across the enterprise, it's truly about our people and our core values of operational excellence, integrity, teamwork and continuous improvement that matters most," said Jones. "Our associates in [insert name of city] will be an integral part of our commitment for improvements."

StarTek was founded in 1987 as StarPak, a small product packaging and fulfillment company. Quickly building upon early success, it opened its first customer contact center in Greeley and expanded service offerings to include customer interaction management. On December 30, 1996, StarTek was incorporated in the state of Delaware and the following year completed a successful initial public offering of its common stock. Since going public under the symbol SRT on the New York Stock Exchange, the growth has been exceptional and increases in year-over-year sales have been significant.

ABOUT STARTEK, INC.

StarTek, Inc. (NYSE: SRT) is a leading provider of high value business process outsourcing services to the communications industry. Since 1987 StarTek has partnered with its clients to solve strategic business challenges so that fast-moving businesses can improve customer retention, increase revenues and reduce costs through an improved customer experience. These robust solutions leverage industry knowledge, best business practices, highly skilled agents, proven operational excellence and flexible technology. The StarTek comprehensive service suite includes customer care, sales support, complex order processing, accounts receivable management, technical support and other industry-specific processes. Headquartered in Denver, Colorado, StarTek provides these services from 19 operational facilities in the US and Canada. For more information visit the company's website at www.StarTek.com.

Economic Development Authority of the City of Lynchburg, Virginia
828 Main Street, 10th Floor, Lynchburg, VA 24504
Voice: 434.455.4492 Toll Free: 866.630.0810 E-mail: marjette.upshur@lynchburgva.gov

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